Produced a white paper identifying the pros and cons of creating full Agency and/or Matched Principal services for institutional investor client base. Reviewed competitor offerings and Identified market opportunities, leveraging specific under-utilized attributes of the client. Recommended pricing policy. Crafted detailed technology infrastructure recommendations.
Created roadmap and technology recommendations for entire client facing infrastructure, including new SDP, consistent pricing across MDPs, and client flow analysis to determine client profitability in a disciplined and quantitative manner. Recommended new FX sales and trading structure to manage eCommerce and traditional operating channels within one coherent framework.
Reviewed existing share-class hedging and currency overlay services operating in London and US offices. Identified operational weaknesses leading to potential errors and financial loss. Existing business was highly manual and operationally risky and did not generate sufficient revenue to compensate for the risk. Recommended improvements relating to core calculation processes, trade execution and product positioning. Created specifications for entire technology re-build or alternatively to partner with a specific external manager. Most recommendations have since been implemented very successfully.
Assisted client in understanding all issues relating to benchmark trading, with emphasis on WM Reuters benchmark. Recommended changes to current practice to provide transparency, and better client services in this area.
Created roadmap for creating an entirely new, yet low cost, electronic infrastructure to improve liquidity access and pricing. Assisted in the implementation of some of the core components.
Reviewed the current standing instructions process of the custodian and recommended changes to marketing, pricing and positioning. The requirement was to provide the necessary transparency and comfort to all parties that execution quality was as advertized and that the custodian is correctly compensated for this service.
Reviewed existing practices for on-book trading and with sub-custodians. Made specific recommendations to provide more transparency and price improvement throughout these markets, with a particular emphasis on setting new standards and operating procedures with sub-custodians.
Analyzed existing headcount and how it is applied. Obtained data on competitor staffing levels and distribution and made specific recommendations to re-structure FX business, to set the business up for planned growth across most of its operating lines.
Reviewed current services offered to non-custody clients. Conducted review of competitor offerings and made recommendations for differentiated product, leveraging unique advantages of client. Recommended improvements to marketing pricing, product range and risk management.
